Hotels
An in-room concierge: air conditioning, TV, meal times and room requests.
Every product can talk.
The question is what it should say.
Importer, retailer or brand: each has a different pain and gets different value from the same scan. Pick the one that fits you.
01 · FOOD AND PREMIUM BRANDS
Packaging that tells the story.
Packaging that tells the story.
And only says what’s allowed.
Food and beverages, cosmetics, wine and luxury goods. Ingredients, allergens, preparation, authenticity and brand story, all from the approved source.
- Approved answers only, with full control over content
- Ingredients and allergens in any language, without crowding the label
- A foundation for authenticity checks and digital product passports
- A call to action that lifts scan rates
Today
66% of consumers would scan a QR code on food packaging to get information, but most codes don’t lead to an answer to their question.
With DoubleQ
There’s a reason to scan: a real question about the product. “Does this contain nuts?” is a good reason to scan.
Control and compliance
Approved content only, auditable conversation logs and clear disclosure that it’s AI.
02 · MANUFACTURERS AND IMPORTERS
Fewer support calls.
Fewer support calls.
Fewer returns of products that work.
Washing machines, air conditioners, TVs, coffee machines and power tools. In Israel the importer is effectively the manufacturer: it holds the manuals, the warranty and the service center for dozens of brands.
- Instant answers to “how do I…” questions during setup and first use
- Warranty registration, spare-part orders and technician booking from the chat
- A map of recurring issues by model, series and region
- One agreement covers every brand you import
Today
The customer can’t get the product working, calls support or returns a product that works. 68% of consumer electronics returns are “no fault found”.
With DoubleQ
The customer scans the code on the box and gets guidance for their exact model, right when they need it.
What you gain
Less load on support, fewer returns, and a clear picture of what confuses customers about each model.
03 · RETAIL CHAINS
Private label that answers for itself.
Private label that answers for itself.
And insight into what happens after checkout.
Your thousands of private-label products have no manufacturer support line. DoubleQ gives each of them a voice, and gives you a window into what customers ask and need.
- Support and information for private-label products, without building a call center
- Aggregated insights into customer questions, needs and interests
- A natural link to your loyalty club and promotions
- Ready for the move to 2D barcodes at checkout (GS1 Sunrise 2027)
Today
The chain doesn’t know what happens to a product once it leaves the store, and private-label products have no one to answer questions.
With DoubleQ
Every product answers questions on its own, and every scan adds to an aggregated picture of customer needs.
Privacy first
Aggregated insights only, and only with consent. We don’t sell personal information.
More use cases
Not just on the package.
Anywhere someone stands in front of something with a question is a place for a code that talks.
Machines and equipment
Operating, maintenance and safety instructions right at the machine, for every worker on every shift.
Service points
Kiosks, branches and service counters that answer common questions on their own.
Digital product passport
A conversational layer on top of regulatory information that has to be scannable anyway.